Privacy policy
Last updated: July 2026
Your privacy is important to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use Eyeballs (the “Service”).
Information We Collect
- Personal information you provide directly, such as your name, email address, and payment details when you sign up or make a purchase.
- Enquiry information you submit through our enquiry form, including your name, email address, message, and the page you submitted it from. We also process your IP address briefly to help prevent spam and abuse.
- Website analytics collected through Fathom Analytics, such as aggregate page views, referrers, and device or browser categories. Fathom does not use cookies and does not give us information that identifies you.
- Essential app data if you sign up or log in, such as session information needed to keep you signed in, provide account features, remember app preferences, or support security.
How We Use Information
- Provide, maintain, and improve the Service
- Process payments and manage billing
- Communicate with you (for example, updates or support messages)
- Respond to enquiries and send enquiry confirmation emails
- Detect, prevent, and limit spam, abuse, or misuse of forms
- Review aggregate analytics to improve performance and features
Analytics
We use Fathom Analytics to understand website traffic in a privacy-friendly way so we can improve our website and business. Fathom does not use cookies, and your IP address is only processed briefly. We do not use Fathom to identify you, and Fathom states that its analytics comply with GDPR, ePrivacy, PECR, COPPA, and CCPA.
Information Sharing
We do not sell your personal information. We may share limited data with:
- Service providers — payment processors like Stripe and hosting providers who help operate the Service
- Email delivery providers — we use to send enquiry notifications and confirmation emails
- Legal authorities — if required to comply with the law or protect our rights
All third parties are required to handle your data securely and only for the purposes described above.
Data Retention
We keep personal information only for as long as reasonably needed to provide the Service, respond to enquiries, maintain business records, prevent abuse, and comply with legal obligations.
Data Security
We use reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@eyeballs.co
Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@eyeballs.co